> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.invoicera.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Upgrade, Downgrade Invoicera Account(New Design)

Account administrator has the right to **Upgrade, Downgrade** or cancel Invoicera subscription. Before **Upgrading/Downgrading or Cancelling** your account, just make sure that you are signed in as the Administrator.

### Upgrade or Downgrade a Subscription Plan

1. Log in to the application using valid credentials.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_j6pwis.png)

2. Click on the **Profile** icon at the top-right corner of the screen.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_eyvxi.png)

3. Select the **Subscription** module.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_1plpsrf.png)

4. Review the available subscription plans and choose to **Upgrade** or **Downgrade** based on your requirements.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_11ps0el.png)

5. Click the **Upgrade** or **Downgrade** button for the desired plan.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_o6jet9.png)

6. You will be redirected to the **Subscription** page, where you can review the pricing breakdown and plan details.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_nezzcj.png)

7. Click **Proceed & Make Payment**.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_tnd7zs.png)

8. Choose your preferred payment method:

   * **Card Payment:** Enter your debit or credit card details and complete the payment.
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_1wixg31.png)

   * **UPI Payment:** Scan the displayed QR code using your UPI-enabled application and complete the payment.
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_10a0h0r.png)

9. Once the payment is successful, your subscription plan will be **upgraded** or **downgraded** based on the plan you selected.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_661yg8.png)

10. A confirmation message will be displayed, and your account will be updated with the new subscription plan.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_1ae59nd.png)
