> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.invoicera.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can i refund credit from credit note preview on Invoicera?

**Invoicera** allows you to refund the credit received from your customer.

**Step 1**: **Login** to your **Invoicera** Account
### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/login_x2rexn.png)

**Step 2**: Go to **Billing**

**Step 3**: **Credit Note**

### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/44_t45jsz.png)

**Step 4**: **Select** the credit note which you would like to refund. 

From the **Action** drop down, select **“REFUND”.**

### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/49_1irmay9.png)

**Step 5**: In the **Credit Refund page**, enter the method of refund, amount, reference # if any, date and you can also add some description for future reference.

### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/50_1amj01p.png)

**Step 6**: **Click** on **Save**.

The credit refund is **successfully** made.

### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/51_gx337o.png)

**Step 7**: Credit Note will mark as closed 

### ![](https://storage.crisp.chat/users/helpdesk/website/fbd301f55ae1b800/image_1rysu60.png)