> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.invoicera.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Billing: -How can i refund credit from credit note preview on Invoicera?-(New Design)

**Invoicera** allows you to refund the credit received from your customer.

**Step 1**: **Login** to your **Invoicera** Account

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_gcclxy.png)

**Step 2**: Navigate to the **Credit Notes** module under the **Sales & Billing** section from the left-side navigation menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_dnwols.png)

**Step 3**: **Credit Note**

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_102z8s1.png)

**Step 4**: **Select** the credit note which you would like to refund. 

From the **Action** drop down, select **“REFUND”.**

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_1dtrt42.png)
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_ewhmhy.png)

**Step 5**: In the **Credit Refund page**, enter the method of refund, amount, reference # if any, date and you can also add some description for future reference.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_z3huwz.png)

**Step 6**: **Click** on **Save**.

The credit refund is **successfully** made.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_1gj7f9q.png)
###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_vc8yu2.png)

**Step 7**: Credit Note will mark as closed 

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/d/3/fbd301f55ae1b800/image_19t5qaw.png)